Privacy
Privacy and cookie policy
What personal data this website collects, which cookies it uses and how you stay in control.
Last updated: 10 November 2026
This policy covers the website www.certyhub.com. It does not cover the exams themselves: the exam provider you register with tells you how your data is handled when you book and take an exam.
Who is responsible
CertyHub Oy, Metsänneidonkuja 12, 02130 Espoo, Finland, is the data controller. For any question about your data, email info [at] certyhub [dot] com.
What we collect and why
Voucher order form
When you send the order form we receive your name, organisation, email address, phone number and the exams and quantities you ask for. We use them only to handle your order and to reply to you. The legal basis is taking steps at your request before entering into a contract. The form is delivered to our email by Formspree, Inc. (USA), which acts as our processor.
Email and phone contact
If you email or call us, we use the details you give to answer you. The legal basis is our legitimate interest in handling enquiries.
Hosting and cookieless statistics
The site is hosted by Vercel Inc. (USA). To deliver pages, Vercel processes technical data such as your IP address. We also use Vercel Web Analytics for page-view statistics. It sets no cookies and does not identify individual visitors. The legal basis is our legitimate interest in running and improving the site.
Google Analytics, only with your consent
If you accept analytics cookies, we use Google Analytics 4 from Google Ireland Limited to see how the site is used: pages viewed, the site you came from, device and browser type and approximate location. If you do not accept, Google Analytics is not loaded at all. The legal basis is your consent.
YouTube videos
Some blog posts contain a YouTube video. Nothing is loaded from YouTube until you press play. When you do, the video is loaded from Google, which may then set cookies and process your IP address.
Cookies we use
| Cookie | Type | Purpose | Set by | Lifetime |
|---|---|---|---|---|
| ch_consent | Necessary | Remembers your cookie choice | CertyHub | 180 days |
| _ga | Analytics | Tells visitors apart in Google Analytics | Google Analytics | 2 years |
| _ga_HC8F0L0LW9 | Analytics | Keeps the state of your visit in Google Analytics | Google Analytics | 2 years |
Analytics cookies are set only after you accept them. We do not use advertising cookies.
Changing your cookie choice
You can change or withdraw your consent at any time. Withdrawing is as easy as giving it, and removes the analytics cookies from your browser.
Transfers outside the EU/EEA
Google, Vercel and Formspree are US-based companies, so data may be processed in the United States. These transfers rely on the EU–US Data Privacy Framework or on the European Commission's standard contractual clauses.
How long we keep data
- Order and contact messages: as long as needed to handle the matter, and for as long as accounting law requires for orders.
- Google Analytics data: at most 14 months.
- Cookies: see the table above.
Your rights
You have the right to access your data, have it corrected or erased, restrict or object to its processing, receive it in a portable format, and withdraw a consent you have given. To use these rights, email info [at] certyhub [dot] com.
If you think we handle your data unlawfully, you can complain to the supervisory authority: in Finland the Office of the Data Protection Ombudsman, in Sweden the Swedish Authority for Privacy Protection (IMY).